Inbound Travel Agent - Cantonese Speaker
Aegis BPO Malaysia Sdn Bhd
Selangor, MY
12 jam yang lalu
source : Monster

Responsibilities : Â

  • To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries
  • To exceed customers' expectations in terms of customer service & accurate information.
  • To be able to provide information related to travel and tours for customers' convenient travellingÂ
  • Requirements : Â

  • Required language(s) : Cantonese and Mandarin
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.Â
  • Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged to apply -
  • Full training provided.Â

  • Applicant must be willing to work on shift (weekdays nights, full days on weekend and public holidays)
  • Applicants must be willing to work in Ara Damansara, Petaling Jaya
  • SALARY & BENEFITS :

  • 5 wprking days in a week
  • Expedia travel benefits (staff discounts)
  • commissions / incentives : can earn unlimited per month
  • Rest & relax are (pool foosball table, etc)
  • Gym & shower facilities
  • Quarterly staff recognition and appreciation
  • High OT allowances
  • We provide free shuttle service for Ara Damansara LRT station based on seleted schedule
  • CAREER PROSPECT :

  • Travel Centre Consultant >
  • Senior ManagerÂ

  • IJP - Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there a suitable position available and staff passes the interview session.
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