SAP BO Consultant
Continental Technology Solutions
Kuala Lumpur, MY
4 hari yang lepas

TO provide technical expertise for the operation of SAP BO platform, and to support the day-to-day BAU supports & incidents.

The BO administrator is required to provide the following roles :

  • Act as SME & operational support team from TN3.
  • To involve in BO performance tuning, maintenance, and troubleshooting.
  • Managing user / group access right permissions.
  • System health monitoring.
  • Incident management.
  • Functional support.
  • Provides training appropriate to expertise level to other personnel and customers as required.
  • Data validation against source systems
  • Perform software installation on BO server (including patch / upgrade / add-on / service packs etc).
  • Troubleshoot reporting issues raised on all platforms BOD, BOS, BOP).
  • Troubleshoot system support issues on all platforms (BOD, BOS, BOP) inclusive run time error, performance issues, etc.
  • Escalate issues to vendors (SAP) for software limitations / restrictions and bugs.
  • Perform system health checks prior / post changes introduced on the server (based on activity requested by Basis, Network teams).
  • Perform services restoration and bring back system to normalcy during system unavailability (reduce system downtime).
  • Perform BO transport jobs from BOD >
  • BOP.

  • Participate and contribute to BO Disaster Recovery Plan.
  • Acts as a support resource for the technical support staff to ensure that customer-reported issues are being addressed in an efficient and accurate manner.
  • Serves as a liaison with database and Basis administrators, developers and vendors (if needed) to assist in resolving problems with systems.

    Bivin

    Email- bivin ctsincorp.com

    Ph- +65-31635175

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