CUSTOMER SERVICE OFFICER 2 POSITIONS
DPO International Sdn Bhd
Kuala Lumpur, Malaysia
9 jam yang lalu
source : Wisdom Jobs

Job Responsibilities Shipment Arrangement To retrieve purchase orders from MarketplaceTo facilitate the shipping of products from one destination to anotherTo arrange transportation and deliveries to meet customers demand with little to no delayTo send Picking Order to WarehouseTo join in Semi-

Annual Stock countTo ensure transactions in the system are accurately charged outTo deal with customers and Salespersons promptly Grab and Go To send out MRF weekly for productionTo deal with customers for sandwich ordersTo prepare DOs and pass to transport TeamTo collect back DOs on time from Transport TeamTo consolidate and prepare reportTo create orders in the system and issue invoices and CNsTo meet deadline for closing Customer Services To maintain a positive empathetic and professional attitude towards customers alwaysTo respond promptly to customers inquiriesTo communicate with customers through various channelsTo acknowledge and resolve customer complaintsTo know our products well and be able to answer questionsTo communicate and coordinate with colleagues as and when is necessaryTo ensure customers satisfaction and provide professional customers support Job Requirements Candidate must posses at least a Diploma or a Degree in related fieldAt least 3-

5 years of working experiences in Logistic Warehouse Industry Working in Freight Forwarding will be added advantagesTo maintain professional handling skills and strong working relationships with internal and external customers colleagues and warehouse managementPossess initiative able to work independently and as a teamTo work in a team to achieve the required KPI elements and SLAGood computer knowledge in MS Word MS Excel is required

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