Performance and Systems Analyst
Puchong New Village, , Malaysia
1 hari yang lalu

We are looking for a Performance & Systems Analyst to join our DHL eCommerce team in Malaysia.

Key Responsibilities and Accountabilities :

Create Models and automate daily reporting needs across functions (Ops, Sales, CS, and Finance etc).

Run Volume & Resource Projections for the country. Ensure a data driven approach is taken to plan future business

Automate regular activities & processes wherever possible. Create necessary data platforms to support this automation by linking existing systems.

Enable any ad-hoc management reporting as needed

Be a gateway from country to regional office on product & system features required

Close monitoring of business performance. Ensure business model projection closely mirrors current performance and initiatives

Ensure key levers are identified to bridge the gap / improve country business performance on a regular basis

  • Constructively challenge senior stakeholders on next actions based on business model outcome
  • Competency Requirements :

    Proficiency with SQL

    Experience with Python, R (or other tools for statistical analysis)

    Knowledge of Data Visualization tools will be a plus

    BS degree in Computer Science, Engineering, Mathematics or Statistics

    More than 2 years of experience in analytics and process improvement-related initiatives will be good, but not compulsory

    Naturally curious and have excellent analytical and problem-solving skills

    Strong communications skills

    Attention to detail

    Continuous improvement mindset

    Passion for data

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