Consumer Branch Manager
OCBC Bank
Wangsa Maju, Kuala Lumpur, Malaysia
3 hari yang lepas

Description

  • To effectively and efficiently manage the Branch resources, for both Mass and Premier Banking Segments, to achieve the targets / standards for sales, high-level, consistent service quality and risk management
  • Build business partners and reciprocal business relationships
  • Manage the Team Manager(s) of Consumer Banking, Mass and Premier Banking (if any) to achieve revenue targets for the branch
  • Promote usage of sales & service methodology to achieve targets
  • Drive Asset Under Management and Customer Information File growth for the branch by planning branch events / activities
  • Optimize customer interaction tools such as CRUs and campaign leads to deliver sales results
  • Achieve branch compliance in all statutory and regulatory requirements
  • Achieve a Pass in Internal & External Audit, Health Checks and Call Backs
  • Build and develop staff competencies and leadership qualities
  • In charge of recruitment and maintain low staff attrition
  • Qualifications

  • Minimum 10 years in branch sales
  • Minimum 3 years in managing a team
  • Fluent in spoken English
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