Position : Customer Service Representative
Salary : 2200 Basic + 400 Shift Allowance + 500 KPI +100 compliment +10 OT per hour
About Job :
Roles and Responsibilities :
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services.
Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-
used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
The target is to ensure excellent service standards and maintain high customer satisfaction.