Customer Service Executive Customer Support Customer Care Call Center -----Local Malaysians only
Nityo Infotech Services Pte. Ltd.
Selangor, MY
6 hari yang lepas
source : Monster

Position : Customer Service Representative

Salary : 2200 Basic + 400 Shift Allowance + 500 KPI +100 compliment +10 OT per hour

About Job :

Roles and Responsibilities :

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services.

Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-

used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job.

Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

The target is to ensure excellent service standards and maintain high customer satisfaction.

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