Seller Support Executive (Mandarin Speaker)
Aegis BPO Malaysia Sdn Bhd
Selangor, MY
13 jam yang lalu
source : Monster

Requirements :

  • Candidate must possess at least a Professional Certificate / Diploma / Bachelor Degree, any field.Â
  • Required language(s) : Mandarin & English (fluent spoken English will be an added advantage)
  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.Â
  • Fresh graduates from ( E-commerce / mass communication or any field) who are interested to start their career in a call centre are also encouraged to apply Full Training ProvidedÂ
  • Applicants must be willing to work in Ara Damansara
  • Applicants must be willing to work from rotational shift and off day
  • Responsibilities :

  • To handle all inbound calls pertaining to seller support (Example : Posting, editing, and billing information and othe enquiries)
  • To exceed customers' expectations in terms of customers services & accurate information.
  • To be able to provide information related to seller's convenient
  • Answer inbound call from mandarin customers, booking, after sales and seller feedback, as well as reply email.
  • Benefits :

  • 5 working days in a week
  • Annual leaveÂ
  • Commission / Incentives : can earn unlimited per monthÂ
  • Rest & relax area (pool & football table, etc) Gym and shower facilitiesÂ
  • Quarterly staff recognition and appreciation
  • Stage : Seller Support Consultant >
  • Product & process expert >

    Senior ManagerÂ

  • IJP - Internal job program. Opportunity to transfer to the candidate's favorite departments (EG, finance, Human Resource, and etc) to accept different challenges within the company after 1 year.Â
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