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Reports to : Senior HR Business Partner APAC, dotted line to Director HR Operations
Purpose of Position
The APAC region currently has differing requirements for HR service based upon the capability within the region and disparate ways of working.
Many of these differing requirements relate to genuine operational and cultural complexity (i.e. language), however there is also an opportunity to concentrate efforts on embedding BSI frameworks and process delivery as part of further integration.
This role will be focused on two keys areas; HRBP support to ASEAN (encompassing Malaysia HRBP) and the leadership of a project to further embed HR services and processes across the APAC region, starting with a deep dive into the ASEAN area.
Main Objective of Role
Delivery of HRBP support across ASEAN and support the Senior HRBP APAC to setup the foundation of working practices up to enable a clear HR service model.
Deliverables will include : -
HRBP Support to ASEAN Business Leadership
Provide strategic and operational insight, advice, knowledge and experience across both the people annual agenda for a defined client base and to contract with stakeholders to agree demand for HR support in line with HR service delivery.
To deliver a proactive and professional HR service to BSIs ASEAN and Malaysia businesses reporting to the SHRBP APAC.
To work as a business partner to drive, influence, advise and support the cultural and people aspects of all organisational change, people process and business improvement initiatives to improve organisational effectiveness and develop leadership.
Provide both transformational advice and transactional support across all key areas of HR including recruitment, on-boarding, strategic resource planning, retention, employee relations, reward, organisational design, people data and people development.
Along with the SHRBP, this role will provide thought leadership, strategic input and the ability to act as both influencer and enabler ensuring that the role adds demonstrable value to the strategic and operational aims of the business.
Key Responsibilities & Accountabilities
To deliver various activities and implement initiatives across the HR calendar including and not limited to the annual pay review, performance appraisal process
Coach, support & guide line managers on best practice across the employee lifecycle, in accordance with BSI people processes and procedures
Provide robust employment law advice based on local knowledge, guidance on policies and procedures while coaching line managers to seek out appropriate solutions in respect of ER Matters
Provide insight on Management information and on key HR metrics in line with both the global stream needs and the wider global HR team.
Identify appropriate HR solutions to any areas of concern
Responsible for embedding any Group HR initiatives such as people development and performance management. Based on the insight provided by these processes support the business to development of key capabilities required to deliver business goals
Identify and escalate potential people risks to the appropriate Business leader, providing potential solutions
Collaborate with the APAC HRBP / HR Operations / CoE colleagues across other areas of the business to share best practice in ASEAN and deliver aligned HR support to the business.
The aim of which is to provide a cohesive stakeholder experience
Implement and advise on the BSI people strategy in the Business Unit to achieve optimal effect and impact on business performance and under the direction of the SHRBP / HRD
Contract with business stakeholders to understand the people requirements, scope options and collaborate with CoE and HR Operations to deliver solutions
Work alongside the Business planning and Finance, resourcing teams to understand the business performance and required adjustments to the plan for Headcount through annual cycle activity and through interpreting ongoing business performance information
Analyse and provide insights into people capability issues which impact business performance
Work consistently within the framework of the BSI People Strategy and the HR Annual Plan
Managing / contracting service from the HR operations team providing them with horizon activity that may impact capacity and volumes
Cascade and communicate key change activity to ensure CoE and HR Ops support
Member of a Operational Business leadership teams, supporting country managers Customise & Implement solutions
Providing Tier 3 advice and support to manage complex People issues within area
Input and co-create the budget
Validating people data accuracy and adherence to ways of working across area of responsibility
Participating on OD strategic people planning activity to create implementation plans, inform business of key OD principles and measures to ensure OD is effective and governed
Support for the business area, embed talent management and succession planning interventions
Work closely with the wider HR community and be an active member of the HR team by helping to continually improve the way in which we provide a value add’ service to the business
Provide sound ER advice and guidance to all levels of management on matters affecting employment and ensure that employment legislation is not contravened and good HR practice is implemented
Support the production of Management information and KPI on key HR metrics relating to business area utilising existing dashboards before creating new versions where possible
Proactively keep abreast of legislation changes relevant to their region / jurisdictional area
Project Lead for HR Process Integration
Identify the key differences in requirement for APAC and produce a blueprint model of how HR Operational support is delivered across the region, considering small and large country requirements
Embed the Job Family Framework and complete activity of mapping and gaining business sign off to role profiles in use, to ensure the reward framework is applied consistently across the region
Socialise and integrate the Reward framework and work alongside the SHRBP APAC to establish clear benefits of the BSI reward framework with Senior leadership across APAC & ASEAN
Work with each country in ASEAN to embed and align processes and Workday usage across the estate
Plan the Reward cycle and consistent use of reward data and act as the conduit to drive incentives and cycle strategy in conjunction with Group Reward
Work with HR Ops Director to map HR process requirements (capturing common and differing requirements) and start to integrate common processes
Work with SHRBP and HR Ops Director to initiate and successfully establish HR Ops in ASEAN
Embed HR operations OD in ASEAN in line with the wider HR Transformation to ensure that new colleagues are onboarded in line with the HR model
Assess the level of integration and utilisation of roles from legacy businesses i.e. consultants and trainers and propose next stage of implementation, incl.
review of ER usage in APAC
Ensure that Data used for payroll is mirrored in workday that data accuracy is understood and adhered to across APAC and identify any gaps in workday set up in order to have meaningful accurate data is workday i.e. one time payment
Knowledge and Experience
Proven experience of working as an as an HR Business Partner / within a HR department in a generalist role
Experience of working across different cultural environments and within a global organisation
Previous experience of working with senior stakeholders
Demonstrable coaching experience
Skills and Abilities
Excellent organisational skills, with the ability to juggle priorities and manage multiple stakeholders
Good communication skills with all levels within the organisation
Attention to detail and commitment to quality
Thirst to learn about the business and act as a partner’ with customers across the business
Ability to lead, coach and develop others
Ability to challenge
CIPD qualified / Equivalent
Psychometrics Level A & B qualified (desirable)
Personal Qualities / Aptitudes
Proactive, enthusiastic team-player
Flexible work ethic
Confident, capable and credible
Demonstrates gravitas with senior stakeholders
Takes a collaborative approach
Can do attitude
Our Excellence Behaviours : Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI.
They help us ensure that BSI is a great place to work and a highly successful business.
To protect our candidates and BSI employees during the Covid-19 outbreak, all interviews will take place remotely.