Specialist, Technical Sales - Scientific Instrumentation
DKSH Management Ltd
Penang,Malaysia
9 hari yang lepas

DKSH is the leading Market Expansion Services Group with a focus on Asia. DKSH helps other companies and brands to actively grow their business in new or existing markets.

Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 770 business locations in 36 countries 740 of them in Asia and 28,300 specialized staff, DKSH generated net sales of CHF 10.

1 billion in 2015. The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-

sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth.

Job Responsibilities

  • Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
  • Provide input to technical sales plan based on ground experience. Implement action plans to achieve sales target for assigned business / territory
  • Track self progress against key performance indiciators and sales plans. Prioritize and review daily sales activities performed
  • Call / visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities. Conduct product demonstration and emphasize saleable features / customer benefits
  • Prepare quotation / tender prices, delivery and commercial terms in accordance with company policies
  • Report on the activities and products of the competitors
  • Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
  • Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc., to improve sales targets
  • Respond to customer orders and queries. Inform current and prospective customers of promotions and new / upgraded products
  • Work with internal stakeholders to ensure timely delivery and installation of products / systems. Support internal stakeholders in relationship development with key customers
  • Job Requirements

  • Diploma or Degree in Science or Engineering-related discipline
  • At least 1 year of experience in a similar role
  • Demonstrate basic knowledge and understanding of the industry / market / competitors / customers
  • Demonstrate basic knowledge in assigned products / services / systems and strong selling skills
  • Demonstrate basic working knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, storage, etc.
  • Demonstrate strong communication and negotiation skills
  • Demonstrate basic research and analytical skills
  • Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
  • Demonstrate fluency in local language and ideally in English, both written and spoken
  • DKSH competency

  • Takes a broad view, sees ahead and translates strategy into action
  • Is self-driven and acts with a pioneering spirit
  • Works comfortably with concepts and complexity
  • Takes informed, well-founded and timely decisions based on sound analysis
  • Strives to satisfy our customers’ and clients’ needs to the highest level by providing creative solutions and driving their business
  • Communicates effectively and efficiently with empathy, authenticity and esteem
  • Wins others over by negotiating skillfully to achieve optimal results
  • Takes people seriously and acts with passion
  • Embraces, anticipates and drives change and makes the most out of it
  • Is optimistic and translates challenges into opportunities
  • Is able to cope with and recover quickly from problems and setbacks
  • Is dependable and acts in a straightforward way
  • Takes charge and acts in a results-oriented way
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