Applications Engineer
Jytek South East Asia Sdn Bhd
Puchong, Selangor, Malaysia
1 hari yang lalu
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Job Description

Applications Engineer (Junior / Senior) (RM3k - RM9.8k)

As part of the Applications Engineering & Support team, you will be responsible for supporting customers in using Jytek hardware & software platforms.

AEs proactively identify business opportunities through all their customer interactions whilst discovering & prioritizing product feedbacks from Customers.

AE's are the backbone of the organisation & additionally, AEs are responsible for supporting the marketing & sales activities by being relevant, credible and making customers gain confidence in using Jytek technology solutions.

Duties and Responsibilities :

  • Ensure Customer Success by Providing High Quality Technical Support to Customers via Phone / Email or onsite
  • Increase Customer Proficiency by delivering Hands On Training classes
  • Collaborate with Regional and global Counterparts and manage the customer issues for faster resolution and closure.
  • Deliver Technical Presentations at Marketing and Sales Events to unfold the efficacy of Jytek’s Systems and Applications.
  • Build and manage demos for marketing events and sales needs.
  • Function as subject-matter-expert on the Sales Process.
  • Requirements :

  • Minimum Qualification : Engineering Degree in Electrical, Electronics, Instrumentation, Physics, Computer Science or Mechanical Engineering
  • Work experience : 0-4 years
  • Strong technical skills
  • Self-starter with ability to take ownership of projects
  • Ability to learn and adapt in a dynamic work environment
  • Team player and willingness to collaborate with other departments
  • Knowledge in Data Acquisition, Test & Measurement
  • Programming experience in C#, C / C++, NI LabVIEW, Python, JavaScript etc.
  • SetiaWalk, Taman Wawasan, Puchong)

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