Applications Engineer (Junior / Senior) (RM3k - RM9.8k)
As part of the Applications Engineering & Support team, you will be responsible for supporting customers in using Jytek hardware & software platforms.
AEs proactively identify business opportunities through all their customer interactions whilst discovering & prioritizing product feedbacks from Customers.
AE's are the backbone of the organisation & additionally, AEs are responsible for supporting the marketing & sales activities by being relevant, credible and making customers gain confidence in using Jytek technology solutions.
Duties and Responsibilities :
Ensure Customer Success by Providing High Quality Technical Support to Customers via Phone / Email or onsite
Increase Customer Proficiency by delivering Hands On Training classes
Collaborate with Regional and global Counterparts and manage the customer issues for faster resolution and closure.
Deliver Technical Presentations at Marketing and Sales Events to unfold the efficacy of Jytek’s Systems and Applications.
Build and manage demos for marketing events and sales needs.
Function as subject-matter-expert on the Sales Process.
Minimum Qualification : Engineering Degree in Electrical, Electronics, Instrumentation, Physics, Computer Science or Mechanical Engineering
Work experience : 0-4 years
Strong technical skills
Self-starter with ability to take ownership of projects
Ability to learn and adapt in a dynamic work environment
Team player and willingness to collaborate with other departments
Knowledge in Data Acquisition, Test & Measurement
SetiaWalk, Taman Wawasan, Puchong)