IHS Markit is looking for a Client Services Senior Associate to join our team of professionals who are entrepreneurial, collaborative, and passionate about providing best in class support to the LP clients in the Private Capital Markets industry.
You’ll have an opportunity to lead engagements and interact and support industry leading LP clients by providing analytical and strategic oversight of their private investments data and iLEVEL software solution, providing them key information and guidance that allows them to make well-informed decisions.
Lead and balance multiple LP client engagements simultaneously and efficiently, maintaining accountability to all stakeholders
Display thorough understanding of private equity fund structure and financial reporting, including but not limited to : investment hierarchy, recording the cash flows, reporting the financial and static metrics of underlying portfolio companies
Manage the delivery of private investment data and set expectations with clients with respect to delivery timelines and quality of data
Address financial reporting data and iLEVEL software solution client inquires, troubleshoot issues and identify & execute solutions
Collaborate with sales, onboarding, account managers and data processing team as needed to resolve client request and needs
Help establish, support and drive team goals and initiatives
Identify and make recommendations for processes improvements and best practices
Help train, support and manage junior level staff