Credit collection :
Meets cash & DSO targets set by the team lead.
Follows up on overdue invoices by email, phone, and / or letter within the agreed upon timeframe.
Maintains accurate records of all collection activity
Regularly makes contact with customers to ensure all relevant debts are managed as necessary
Responds promptly and accurately to both client and internal inquiries
Provides timely and accurate ad-hoc reporting as needed when requested by management
A / R
Ensures PO’s are received on time for billing, proper follow up and escalation as needed.
Owns the billing process for respective customers under the supervision of team lead
Prepares and sends invoice entries and credit memos for respective customers.
Updates Salesforce.com with billing information, PO numbers and ensures data is up to date for all customers.
Assists with acquisition integration for all newly acquired companies
Maintains accounting controls by following policies and procedures; complying with local financial legal requirements.
Accomplishes accounting and organization mission by completing related results timely and efficiently.
Works closely with local countries and other business partners to ensure the AR operation runs smoothly.
Develops and maintains good working relationships with customers and internal finance teams
Supports management in completing special projects and other ad-hoc tasks as assigned
Qualifications and Experiences :
Professional accounting qualification (LCCI, AAT, ACCA, etc.) or diploma in accounting is strongly preferred candidates undergoing qualification will also be considered
Minimum 3 years A / R experience
Prior Experience in Shared Service Center environment required
Solid customer service skills
Trustworthy, detail oriented, well organized and full of integrity
Ability to problem-solve, both independently and as a team
Strong computer skills, including Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, etc.).
Experience with other software and financial systems such as Microsoft Great Plains (GP) and Salesforce.com is desired, but not required
Requires strong analytical and quantitative skills, strong work ethic and adaptable.
Excellent English communicator with ability to maintain open communication with internal employees, managers and customers as required
Ability to read, write & speak other languages is an added advantage
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