Quality Assurance Analyst - Burmese Speaker ( Based in Kuala Lumpur, Malaysia )
ByteDance
Kuala Lumpur
6d ago

Responsibilities

  • Perform daily audit on internal system. - Provide analysis of errors and feedback to respective team. - Work with Internal Training Team to align Policy understanding of QA and moderation teams.
  • Provide support on Policy / Quality related questions on ad-hoc basis. - Responsible in guiding new joiners in order to achieve Ramp up target.
  • Work closely with Operation Team in order to provide feedback on quality. - Identify potential failure of Policy Update and propose recovery plan in advance.
  • Conduct Quality meeting with the team to analyze errors.Qualifications- Minimum Diploma in any discipline. - Minimum 1 year working experience as Quality Assurance Analyst.
  • Experience in working in BPO / call center / customer service environment. - Experience in Content Moderation / Content Quality / Content Safety will be an added advantage.
  • Has an eye for details. - Possesses good interpersonal skills. - Able to work independently.- Ability to speak and read in Burmese language and English fluently;
  • Willing to be based in Kuala Lumpur, Malaysia
  • Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form