Waiter/Waitress
The Social Group
Kuala Lumpur, MY
6 hari yang lepas
source : Jobstore

We are seeking a personable waiter or waitress to join our team. In this position, you will create an intimate and high-quality dining experience for guests.

You will answer customers’ questions, assist them with their choices, take their orders, and deliver their meals with a smile.

We are looking for a candidate who is warm, and calm under pressure, and who knows how to be a team player, and work with urgency throughout the shift.

Job Responsibilities :

  • Greet and escort customers to their tables.
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
  • Setup tables by setting up silverware, and glasses.
  • Inform customers about the day's specials.
  • Offer menu recommendations upon request.
  • Up-sell additional products when appropriate.
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
  • Identify customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
  • Communicate order details to the Kitchen Staff.
  • Serve food and drink orders.
  • Inspect dishes and kitchenware for cleanliness and presentation and report any problems.
  • Arrange table settings and maintain a tidy dining area.
  • Deliver checks and collect bill payments.
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
  • Follow all relevant health department regulations.
  • Provide excellent customer service to guests.
  • Job Requirements :

  • Minimum SPM / O level or equivalent.
  • Attentiveness and patience for customers.
  • Outstanding presentation skills.
  • Excellent organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
  • Active listening and effective communication skills.
  • Strong team spirit.
  • Flexibility to work in shifts.
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