Sales Operations Transformation Consultant
Dell Technologies
George Town, Malaysia; Gurgaon, India
5 hari yang lepas

Job Title : Consultant, Sales Operations

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company.

We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

We can’t wait for you to discover this for yourself as a Sales Operations Transformation Consultant on our Sales Operations-

CSB team in Gurgaon or Penang.

Our Sales Operations team is at the heart of enabling sales to hit their sales targets by developing processes and tools to remove order friction, improve productivity, and improve the customer experience.

A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes.

Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Our Transformation PM team is looking to add talent to the team to deliver on these improvements by delivering world-class sales programs, process improvements, and tools leading the change to keep our teams competitive and our customers happy.

Key Responsibilities :

  • Owns the scoping, project management, and implementation of sales programs, process changes, and tools, achieved within established timelines and within budget
  • Develops business case and ROI documentation to support budget / resource asks for program development
  • Owns program, project, and tool implementation across all relevant functions internal and external to Dell, establishing cross-
  • functional core team to deliver on project milestones and deliverables

  • Provides regular updates on all projects to executive leadership on a regular basis
  • Acts as liaison from sales team to key cross-functional areas for ongoing partnership and development of shared strategic roadmap
  • Essential Requirements :

  • Proven ability to run multiple projects with established results and provide leadership across PM team
  • Experience and flexibility in working across multiple countries and time zones
  • Capability to communicate project status across project teams, key stakeholders, and executive leadership
  • Business acumen to associate ROI with programs / project, develop business investment cases, and communicate impact to the business for leadership updates and support
  • Proficiency in productivity tools for Microsoft Office (Outlook, PowerPoint, and Excel)
  • Desirable Requirements :

  • Experience in PMO Governance across multiple projects to provide organization across multiple projects / programs
  • Effective interpersonal and persuasion skills to work across teams and sell them on common goals and deliverables
  • Analytical capability to review large sets of data to help make or support decisions, as well as measure success of the project or program
  • Experience in business development to provide strategic ability on identifying new opportunities and programs / projects
  • Typically requires 12+ years of related experience in a professional role with a bachelor’s degree; or 8+ years with a Master’s degree;
  • or 5+ years with a PhD; or equivalent experience


    We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

    If you want to be at the forefront of world-class customer, operational and business support in a sales organization, this is your opportunity to develop with Dell.

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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