Support Operations Business Process Manager
Western Digital
Seberang Perai Selatan, Pulau Pinang (Penang), Malaysia
5 hari yang lepas


Seberang Perai Selatan, Pulau Pinang, Malaysia

SNDK Biz Process Re-engineering

SD SanDisk Storage Malaysia

Requisition # : JR-0000049495

Western Digital®

The next big thing in data is you!


Analyze the workflow, identify gaps, helporganization redesign / enhance existing business process to achieve significantimprovements thru cross Functional Audits.

Establish business process and drive MES system enhancement

Focus on the customer & business needs andrequirements supported by the Systems, with the goal of optimizing those systemsuntil the best results are achieved and the business KPIs & customerrequirement are met.

Drive factory site quality initiatives -Identify, plan and implementation

Identify, plan and implement key projects reducecost, increase productivity and improve cycle time by reducing wasted time,scrap, rework, etc.

resulting in significant business improvement andsatisfaction.

Involve in User Acceptances Testing for any newenhancement in MES / SAP system

Responsible for targeting completion of System improvement& integration projects within a specified time frame and ensureproliferation of process control across all products and processes.

Develop and co-ordinate the performanceexcellence / performance improvement vision and deployment planning as definedby management team.

Actively drive system projects and provideindividual contributions after key projects have been identified.

Involve in establishing the automationrequirement (Close loop triggering) and Critical To Quality ( CTQ)

Provide management with project status updates,feedback, and appropriate reporting on key responsibilities and objectives.

Any other duties as directed.


  • At least a Bachelor Degree in Engineering or in any related field
  • Minimum 5 - 8 years working experience in manufacturing environment (Systems Engineering, Manufacturing Engineering and Systems Development Engineering) will be an added advantage
  • Possess good knowledge of PCBA and Box Build processes

    Familiar with FMEA, DMAIC, 8D and DOE

    In depth knowledge in Manufacturing Executions Systems ( MES)&WIP management Systems

    Well verse in manufacturingsystem (machine communication & protocol, routing, data analysis etc)

    SKILLS :

    Interpersonalcapabilities and ability to work cross-functionally with other leaders onsensitive and / or emotional issues.

    Strong Analytical & systematic problem solving skills

    Works well in team environment, strong analytical abilities, soundnegotiation and problem solving skills.

    Excellent planning and organizational skills.

    Project management skills.

    Risk assessment and decisionmaking

    Good track record in drivingand achieving high impact CI projects

    Self-driven to achievetargets in tight schedule with limited resources

    Knowledgeable in usingMicrosoft Office application (Word, Excel & PowerPoint)

    Exceptional knowledge withrelated industry's concepts, practices and procedures. ( IoT, IE4.0)

    Fluent in in English andMalay is required (verbal and written).


    Thefuture. It’s on you. You & Western Digital.

    We’ve been storing the world’s data for more than 50 years. Once,it was the most important thing we could do for data. Now we’re helping theworld capture, preserve, access and transform data in a way only we can.

    The most game-changing companies,consumers, professionals, and governments come to us for the technologies andsolutions they need to capture, preserve, access, and transform their data.

    But we can’t do it alone. Today’sexceptional data challenges require your exceptional skills. It’s You & Us.Together, we’re the next big thing in data.

    Western Digital® data-centric solutions are found under theG-Technology™, HGST, SanDisk®, Tegile™, Upthere™, and WD® brands.

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