IT Project Officer
Kuala Lumpur, MALAYSIA
3 hari yang lepas
source : Wizbii

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Within HSBC Technology and Services, IT Infrastructure Delivery is seen as an enabler for the business, providing quality services that are always available using innovative technologies that will ensure HSBC remain at the leading edge in the development and delivery of high-

quality, customised IT systems. Services are provided through a catalogue of standard products that provide excellent quality, delivered on time and are competitively priced to meet both the current and future IT challenges facing the Group.

We are now inviting qualified individuals to join this team in the role of IT Project Officer Enterprise Services (GCB 6)

Role Purpose

Provide and support Enterprise servers and storage services to HBMY and other local entities located in Malaysia.

Responsibilities :

Ensure all Servers and Storage services are provisioned to internal customers with the highest availability and quality

Provide and support Enterprise servers and storage services to HBMY and other local entities located in Malaysia.

Comply with guidelines in the IT FIM

Support the Head of Enterprise Services and Telecoms to ensure group technology super stacks are implemented.

Monthly service availability threshold targets are met

Costs are in line with management-set targets

Active management of capacity

Evergreen status of hardware and software in the local data centres

Service vendors meet the agreed SLAs in terms of response time and service restoration

New server and storage setups are delivered to customers within agreed time lines

Open to views , supports and develop good rapport with other team members

Constantly reviews team processes against current guidelines and standards

Provides innovative ideas to improve work procedures.

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