Customer Care & Ticketing Assistant
Sunway Lagoon
Selangor Darul Ehsan, Malaysia
3 hari yang lepas

Customer Care & Ticketing Assistant


  • You will be responsible to ensure the customer is wearing a valid and correct wristband, assist in wristband banding and scanning at the entrance scanner;
  • ensure no outside food, drinks, surfing / body boards to be brought into the park.

  • You will be responsible to assist in scanning and removing wristband at Exit turnstile to prevent re-entering or recycling of wristband.
  • You are also expected to delight customers by ensuring them a pleasurable experience in the park by greeting, communicate in a polite manner and exercising graceful guest relation skills.
  • You will need to attend to customer needs, handle guest related issues including Lost & Found items, feedback and complaints, as well as have a good product knowledge to explain on activities and promotions in the park.
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