Content Review Analyst - Language specialist
Cognizant Technology Solutions Asia Pacific Pte. Ltd
Kuala Lumpur, MY
6 hari yang lepas
source : Monster

Roles & Responsibilities :

•Accountable for the success and quality of the process

•Ensures that the process is followed correctly in Service Operations

•Help improve the defined processes as we create more automation and gather information

•Ability to learn to work with customer internal tools

•Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines

Requirements :

At least 6 months of work experience in digital space

These incumbent / candidate who joins us will be supporting Arabic markets that would include the Arabic countries where Arabic languages are spoken.

Documentation support & research•Basic project skills

•MS Office skills

•Excel (functions, pivots, data analysis)

•Strong attention to detail

•High analytical and research skills

•Data entry experience

•Quick learning and understanding of complex processes

•Experience with social networking (or similar programs)

•Internet Savvy

•Strong knowledge on operations / service delivery and ability to manage critical situations with minimum supervision

•Good Analytical & Coordination skills are essential.

•Good interpersonal and communication skills

  • These incumbent / candidate who joins us will be supporting markets that would include the countries where Thai languages are spoken.
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