Duties and Responsibilities :
1.Utilize tools and resources as appropriate.
2.Ability to clearly document work performed.
3.Responds with flexibility to change.
4.Solve routine problems effectively, gathering the information necessary to weigh a limited set of options to arrive at sound conclusions.
5.Good working knowledge of process / policy they are supporting and are able to apply it with reasonable effectiveness in the position.
6.Communicate complex concepts and issues effectively, selecting language, tone, and format.
7.Highly detail and thoroughly understand the knowledge / skill area and able to apply it with tremendous effectiveness in the position.
8.Take effective action without having to know the total picture or having all of the facts at hand. Including escalation to lead or supervisor as appropriate.
9.Works effectively in situations involving uncertainty or lack of information.
1. Must be able to speak in Japanese and English.
2. Normal shifts but must be willing to work in rotational shifts.
3. Content review experience is plus.