卓越表现的员工将享有丰厚的年利花红和 Monthly Profit Sharing
您是否疲倦了工司里的政治 您是否努力了却得不到应有的升职机会与酬劳 您是否在找着自我突破的新环境
如果您要的是一个能够证明自己的机会 您愿意付出一切的努力给家人带来更好的生活 您要的是能够掌握自己未来的工做环境 那么就加入我们的冠军团队
As a Customer Service & Logistics Executive, your main responsibilities are to ensure the customer satisfaction level are put at top priority, and high repeat purchase from customers.
As a Customer Service & Logistic Executive, you will undergo a comprehensive training by the company, and eventually able to support the business daily operation which includes :
To answer customer's inquiry via various channel including email, phone, live chat, whatsapp, and facebook messenger
To build a happy and strong relationship with our customers, ensuring repeat purchase rate is high
To quote prices for customised wedding and birthday party
Liase with marketplace, collaborate partners, and corporate clients on order fulfilment and delivery matters
To resolve customer complaints and find immediate solutions
Ensure all customer's orders are printed and fulfilled
Plan delivery routes for drivers and assign delivery job to them
Follow up closely with our delivery partners to ensure on time delivery
Candidate must be fluent in English, Bahasa Melayu & ability to speak Mandarin is a MUST as you will need to deal with oversea customers who only speak Mandarin.
At least 2 years of working experience in related field is required
Possess at least a diploma or degree in any field
A hardworking person with strong self-discipline and pro-active
Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint and problem
Applicants must be willing to work in Kuchai Lama and possess own transport, motorbike / car as public transport not convenient here
We pay RM2,500 RM3,500 per month depends on your experience and skills
With EPF + Socso + SIP + Medical Benefits + Education & Courses Subsidy
Yearly Bonus, Company Trip & Profit Sharing for confirmed staff.
We have a fair KPI system, where your salary increment, and promotion are based on your work performance, not how well your relationship with superior.
A company with strong culture, comfortable, and fun working environment
Great learning opportunity and wide exposure to other departments.
If you think you got what it takes, you are willing to sacrifice and give full commitment for a better self and family. Send us your resume to hr(AT)junandus.
com.my and be of the key contributor in building a company to the most successful online cake brand in Malaysia.
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