Customer Service & Logistics Executive (Chinese & English Speaking)
Eatnovation Sdn Bhd
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 hari yang lalu
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Job Description

我们在寻找着激极 热情和正能量的领导加入我们的团队

一家文化很强 快乐和不搞政治的工做环境与队友

卓越表现的员工将享有丰厚的年利花红和 Monthly Profit Sharing


您是否疲倦了工司里的政治 您是否努力了却得不到应有的升职机会与酬劳 您是否在找着自我突破的新环境

如果您要的是一个能够证明自己的机会 您愿意付出一切的努力给家人带来更好的生活 您要的是能够掌握自己未来的工做环境 那么就加入我们的冠军团队

As a Customer Service & Logistics Executive, your main responsibilities are to ensure the customer satisfaction level are put at top priority, and high repeat purchase from customers.


  • As a Customer Service & Logistic Executive, you will undergo a comprehensive training by the company, and eventually able to support the business daily operation which includes :
  • To answer customer's inquiry via various channel including email, phone, live chat, whatsapp, and facebook messenger
  • To build a happy and strong relationship with our customers, ensuring repeat purchase rate is high
  • To quote prices for customised wedding and birthday party
  • Liase with marketplace, collaborate partners, and corporate clients on order fulfilment and delivery matters
  • To resolve customer complaints and find immediate solutions
  • Ensure all customer's orders are printed and fulfilled
  • Plan delivery routes for drivers and assign delivery job to them
  • Follow up closely with our delivery partners to ensure on time delivery

  • Candidate must be fluent in English, Bahasa Melayu & ability to speak Mandarin is a MUST as you will need to deal with oversea customers who only speak Mandarin.
  • At least 2 years of working experience in related field is required
  • Possess at least a diploma or degree in any field
  • A hardworking person with strong self-discipline and pro-active
  • Matured & strong problem solver. Able to make quick decision and handle stress well when there's complaint and problem
  • Applicants must be willing to work in Kuchai Lama and possess own transport, motorbike / car as public transport not convenient here

  • We pay RM2,500 RM3,500 per month depends on your experience and skills
  • With EPF + Socso + SIP + Medical Benefits + Education & Courses Subsidy
  • Yearly Bonus, Company Trip & Profit Sharing for confirmed staff.
  • We have a fair KPI system, where your salary increment, and promotion are based on your work performance, not how well your relationship with superior.
  • A company with strong culture, comfortable, and fun working environment
  • Great learning opportunity and wide exposure to other departments.
  • If you think you got what it takes, you are willing to sacrifice and give full commitment for a better self and family. Send us your resume to hr(AT)junandus. and be of the key contributor in building a company to the most successful online cake brand in Malaysia.

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