Digital Support Executive
Orbit Audio Design Sdn Bhd
Selangor, Malaysia
2 hari yang lepas
source : WOBB Sdn. Bhd.
  • Provide On-line and / or On-Site Technical support to customers on various products.-Set up, program and implement Digital Interactive and Digital Visual Systems.
  • Responsible for research and technical analyses for all products such as Audio System, CCTV Surveillance System, Interactive Games, and Digital Signage.
  • Monitor and maintain the uptime of all systems, efficiency of software and functionality of equipments.-In charge of configuring DVR, router and related computer systems, diagnosing hardware / software faults and solving technical problems.
  • Responsible in technical complaints rectifying remotely and attending site troubleshooting.-Communicate with corporate customers via telephone, email, or remote application as applicable regarding technically complex problems and maintaining effective customer relations.
  • Liaising with sub-contractors regarding technical complaint site troubleshooting arrangement and procedures.-Conduct End-
  • user training and equipment maintenance.

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