Performance Engineer
Edwards Lifesciences
Kuala Lumpur BSC, Malaysia
7 jam yang lalu
  • Develop and leverage automated methods of application to include infrastructure health and performance monitoring, alerting and analysis
  • Conduct analysis by monitoring deviations from performance standards to include, slowdowns in activations, error reports from activation failures and slowdowns in purchases in shopping cart from website.)
  • Produce and provide written assessments to support application performance and scalability that drive major improvements in user experience
  • Be the leader in incident resolution by conducting analyses of incidents to determine root cause and prevent future occurrences;
  • Engage and lead discussions with stakeholders and technical SMEs to determine appropriate actions for resolution and prevention.

  • Assist in accurate and timely incident communication, both internally and externally, including notifications to customers
  • Identify opportunities through Dynatrace / NewRelic / Other APM tools and drill down to do root cause analysis for insights
  • Collaborate with all levels of technology team members to support their strategies
  • Design alert configurations, scorecards, reports, and dashboards to support growing business needs
  • Conduct trend analyses through use of APM tools to forecast infrastructure growth (compute (cpu / memory), storage and network)
  • Perform load and stress analysis of end to end application performance on infrastructure, capacity planning of APIs and key services
  • Other duties as assigned
  • Education and Experience :

    Bachelor's Degree in in Computer Science, Information Systems & Mathematics or a related discipline, 8 years years experience in Master data management, Data Quality, Data analysis or equivalent role Required

    Experience with Agile framework and DevOps Preferred

    Experience working in a large manufacturing company Preferred

    Additional Skills :

  • Proven successful project management skills
  • Proven expertise in both Microsoft Office Suite, including advanced Excel and related systems
  • Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
  • Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
  • Extensive understanding of related aspects of IT Solution processes and / or systems
  • Extensive understanding and knowledge of enterprise information systems such as ERP, PLM, CRM, QMS, etc (such as JDE, SAP), PLM (TeamCenter, Agile), MES (such as CAMSTAR, APRISO, etc), CRM (such as Salesforce.
  • com) APS (such as JDA, Manugistics, i2, SAP), QMS (such as Pilgrim, TrackWise, Master Control), LIMS (such as Labware), Calibration and Maintenance (such as Blue Mountain or Maximo) preferred

  • Extensive knowledge of modern databases and / or data stores (e.g, No SQL, Columnar, HDFS)
  • Strict attention to detail preferred
  • Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
  • Ability to manage competing priorities in a fast-paced environment
  • Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence / control
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