We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers.
Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.
System / Data Management Support Analyst
We are currently seeking a motivated self-starter to provide frontline support for Landmark’s application portfolio via telephone, email or chat making use of all available tools and Technical Assistance Center work processes in order to deliver quality support in a timely manner.
Applications would include but not be limited to :
As a System / Data Management Support Analyst you will be part of a global team that provides technical assistance by phone, email, and other media to registered users of Landmark’s integrated subsurface interpretation software.
You will typically interface with Geoscientists and Geotechnicians at Oil & Gas companies or Halliburton consultants on assignment at client companies or in the field, providing workflow advice, troubleshooting, defect testing / reporting by utilizing a variety of virtual systems to emulate the client environment.
The successful applicant will receive formal training on the above-mentioned applications and advanced training in the form of mentoring from senior team members, all of whom have geology or related degrees experience in oil and gas exploration and production.
Additional training will be provided for our integrated suite of case handling and knowledge management software, to enable you to quickly locate high quality solutions to pass along to clients, and to enter your own solutions when you solve new problems.
Highly motivated professionals will find their service in the Landmark Customer Success organization to be a solid step in their career paths toward technical consulting or sales, product management, and the myriad other career opportunities available at Halliburton.
Halliburton promotes career growth opportunities with a variety of learning modalities available through Halliburton University , targeted development programs, and networking groups.
Related Work Experience :
Someone with 5 years of Oil & Gas or Data Management industry experience with strong IT skills, that includes both multi-
platform system administration and relational Database Management. Strong knowledge and experience of Linux / Windows Desktop and Server OS, Oracle / SQL administration and scripting.
Must be able to install, configure, and troubleshoot problems on a variety of platforms including RHEL and Windows Server.
Ability to troubleshoot issues in the context of a data model using Oracle / SQL is preferred.
Responsibilities of this role include :
To be successful in this role, you will demonstrate the following skills and experience :
DSIS, Recall, CDS, EDM will be highly regarded
Infrastructure (knowledge and experience)
Windows Server (2008,2012)
Remote Desktop & Visualisation
Halliburton is an Equal Opportunity Employer.
Lvl 10, 199 Jalan Tun Razak, Kuala Lumpur, Kuala Lumpur, 50400, Malaysia
Requisition Number : 63522
Experience Level : Entry-Level
Job Family : Engineering / Science / Technology
Product Service Line : Landmark Software & Services
Full Time / Part Time : Full Time
Additional Locations for this position :
Compensation is competitive and commensurate with experience.