At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions.
Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.
In this role, your key accountabilities include :
Responsible for the analytical of customers work processes, needs and expectation to provide with process optimization and coordinates with all KM project team members for all existing or prospect customers.
Works directly with Lead Solution Architect, Consultant team to understand project concept, objectives and approach.
Coordinates interactions and communication among ITS team and Sales team in launching data collection / software solution to current and potential customers for the purpose of meter collection, document analysis and generates total cost of ownership reports for existing fleet.
Working closely with Lead Solution Architect to identify and craft a solution that meets the business needs of the stakeholders as agreed upon and documented in SOW or pre analysis document.
Interviewing and facilitating workshops with key stakeholders to understand and assemble business processes and related requirements
Requirements gathering, functional requirement and documenting business / data / application / technologies architecture and business rules.
To transform requirements and process from user interview into Scope of Work (SOW) Documents
Design document workflow and make appropriate recommendations that will increase operational effectiveness and to identify gaps between current state and future state
Handover and translate the scope of work (SOW) from the business to the System Architect team to continue on deployment activities.
Implement work instruction and Standard Operating Procedures document based on user's business process.
Review use cases and other technical documents with IT project staff to ensure business requirements are adequately reflected in technical planning documents.
Define, develop and implement quality assurance practices and procedures, end user test scripts (UAT) and other QA assessments.
Assist in the creation of project schedules by developing project plans and specifications, estimating time requirements, establishing deadlines, and monitoring milestone completion
Oversee and ownership within any assigned site assessment activities including local or nationwide.
Helps to design customer's user surveys to further understand customer environment.
Analyzes clients' wide array of print-related costs in order to establish critical benchmarks against which cost savings will be measured.
Creates client specific user rules designed to modify user printing behavior for maximum efficiency and / or client cost savings.
Review and analyses monthly meter / data for output document and usage trend.
Liaison between the business units, ITS teams and support teams.
Performs any other related duties as and when directed by superior.
Job Requirements :
Candidate must possess at least a Diploma, Advanced / Higher / Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree, Computer Science / Information Technology or equivalent.
At least 2 year(s) of working experience in the related field is required for this position.
Full-Time position(s) available.
Mandatory to have high proficiency to speak and write in English, and able to communicate via oral presentation or written.
Self-motivated, innovative, fast learner and willing to achieve big things.
Preferably to have experience in project management.
Preferably candidate who is familiar with ERP or holding ERP Consultant role.
If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!
NOTE We regret to inform that only shortlisted candidates will be reached out.
If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!