To promote a well-trained staff resulting in positive guest relations. Working with the hotel's lines team members, ensures that company standards are met and measured.
What will I be doing?
The Learning & Development Assistant will perform the following tasks to the highest standards :
Maintenance of employee records including personnel files, learning history
Scheduling and coordination of training classes including maintenance of training calendar
Development and distribution of training brochures and flyers notifying team members of up coming classes, tracking employee sign-
ups and preparation of materials including certificates of completion
Assist HR Administrator with recruitment and hiring of new team members
Coordinate job opportunity system
Assist in maintenance of active list of resources of labor and help coordinate placement of current openings advertising
Input and track data of various Hilton quality measurement programs on trends including, but not limited to, Guest comment cards, Standards of Product and Performance, into computerized tracking system
Prepare and distribute reports measuring trainings results. Maintenance of inventory of all training supplies, stationary, and office equipment
What are we looking for?
A Learning & Development Assistant serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow :
A passion for team work and development
Excellent organizational skills with a high level of accuracy
Excellent communication skills and ability to build effective long-term relationships
Excellent computer skills
Analytical approach to work
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