Why does this job exist and why is it critical?
Technical Business Analyst supports the System owner for the Campaign Management Platform for the lines of business of post-paid, prepaid and all other Line Of Business where applicable.
Support business delivery teams in the areas of Go to Market Capabilities in evaluating, identifying, impacts and providing recommendations for teams where system Campaign SYSTEM is impacted.
Also to cover initiatives in GTM and transformation as well. Also provide written assessment impacts on change requests as project initiatives.
What are you accountable for?
Responsible for supporting the System Life Cycle & Road map in this case will be the Campaign Management Platform :
Manage System Roadmap and work with business and vendor partners for continuous upgrade on the platform itself in terms of new technology
Explore and drive new systems features and new technology, trends
On the Business As Usual, to ensure system patches are implemented and are up to date, drive implementation of patches / fixes and recommend / Review and set up processes for Campaign Management
Key technical liaison for vendors and external teams and will need to work with Infra-structure team in IT, work with other system owners within IT for new enhancement or issues and management the supplier of CMS platforms for Delivery of defects and respond to production defects.
Responsible for configurations and set up on the Campaign Platform where required for campaigns or system settings
Responsible to perform system functionality test once there is a Campaign Platform system patch or upgrade
Provide written assessment for impact analysis and recommendations to the business. The role also requires the person to present solutions and capabilities.
What do you need to have to fit this role?
Bachelor’s Degree Specialized in : Telecommunications
Total Work Experience : 8 years, with relevant experience : 7 to 10
Must have experience minimum SAS platform or Campaign platforms out in the market
Knowledge of Cloud ( not necessary technical ) is a plus point
Technical skills in oracle, UNIX and INFRA structure in SAS would be a plus point
Ability to converse, write well in English.
Required to present solutions as well hence public speaking skills is a must and encouraged
Someone passionate, positive and collaborative