Restaurant Manager
City University Malaysia
Malaysia - Selangor - Petaling Jaya - Petaling Jaya, Malaysia
4 hari yang lepas
source : Wisdom Jobs

RESPONSIBILITIESCoordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods kitchen utensils and cleaning products Ensure compliance with sanitation and safety regulations Manage restaurants good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly monthly and annual revenues and expenses Promote the brand in the local community through word-

of-mouth and restaurant events Recommend ways to reach a broader audience e g discounts and social media ads Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations REQUIREMENTS Proven work experience as a Restaurant Manager Restaurant General Manager Hospitality Manager or similar role Proven customer service experience as a manager Extensive food and beverage F B knowledge with ability to remember and recall ingredients and dishes to inform customers and wait staff Familiarity with restaurant management software Strong leadership motivational and people skills Acute financial management skills Candidate must possess at least a Diploma Advanced Higher Graduate Diploma Bachelors Degree Post Graduate Diploma Professional Degree Food Beverage Services Management or equivalent At least 2 year s of working experience in the related field is required for this position Applicants must be willing to work in Petaling Jaya Preferably Managers specializing in Food Beverage Restaurant Service or equivalent Full-

Time position s available Professional with an entrepreneurial spirit

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