IT Technician-Alor Setar
PKU TECHNOLOGY SDN.BHD
Perai, Malaysia
20 jam yang lalu
source : Join

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality.

You will also train users of the systems to make appropriate and safe usage of the IT infrastructure.

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems.

The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Responsibilities

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records / logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders
  • You're offering these qualifications

    Skills required

    Ability to think logically

    Good memory of how software and operating systems work

    Excellent listening and questioning skills, combined with the ability to interact confidently with

    clients to establish what the problem is and explain the solution

    Ability to work well in a team

    Strong customer focus

    Ability to prioritise your workload

    Work experience

    Ideally we would like to see at least 1 year of experience in a similar role.

    Attitude

    We are looking for a candidate who will feel at home within our company values, for this they will need

    to be able to demonstrate :

    A positive, can-do attitude

    An inquisitive, curious mind

    A pro active, logical approach to problem solving and delivering solutions

    Ability to take ownership for delivering their own individual tasks

    Ability to make a valuable contribution to a team effort

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