Duties and Responsibilities : Responsible in software application advisory & functional support services to business users.
Conduct user training and collaborate with cross functional team for alignment with business requirement needs.Perform research and analyze user requirements needs, conduct joint user testing and propose recommendation for continuous improvement.
Work with end users with the operation and functionality of software applications such as IFCA Property Sales & Credit Admin, Financial Accounting, Salesforce, Procurement, etc.
Provides software and database maintenance support including bug fixes, patches and enhancements for smooth running system operations.
Perform system documentation, training reference guides and standard system operating procedures.Examine and fine tune application functionality and performance and provide recommendation for continuous improvement.
Jointly refine application architecture and develop system and programs to fine tune applications to meet business requirement needs.
Undertake any other duties of a similar level and responsibility as may be required from time to time.Knowledge / Skills / ExperienceMinimum 1 to 2 years years in application consulting and / or industry experience,Fast Learner, energetic and enthusiasticAdaptable and flexible to business user demandsAnalytical Thinking and Problem Solving LogicalExperience in IFCA Property & Financial Accounting applicationExperience in supporting and maintaining SQL Database systemExperience in SQL Query and scripting