Internship - IT Team
Klook
Malaysia
1 hari yang lalu

What you will do

  • Provide remote and physical support and troubleshoot for MacOS, Windows OS, Apple iOS and Microsoft Office.
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.
  • Dealing with hardware and application support queries and issues reported
  • Use diagnostic tools to troubleshoot problems associated with network connectivity.
  • Responsible for tracking hardware and software inventory
  • Familiarize end-users on basic software, hardware and peripheral device operation.
  • Take ownership and responsibility of queries, issues and problems assigned to.
  • Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible
  • What you need

  • Candidate must possess at least a Bachelor's degree or Post Graduate in IT or Computer Science
  • Fluent in English is a MUST, Mandarin is preferred but not required
  • Young energetic with self-confident personality
  • A start-up, roll-up-sleeves attitude
  • No experience is required
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