Xchanging is a business process and technology services provider and integrator. Listed on the London Stock Exchange (LSE : XCH), we have over 8,500 employees in ten countries, providing services to customers in 48 countries.
We specialize in Insurance, Financial Services, Technology and Procurement, with processing skills and capabilities applicable to other vertical industry and market sectors.
We also provide IT outsourcing services which are applicable across industries. We have a ten-year track record of innovation and reliable delivery, and anticipating and responding to our customers' needs.
Our service quality is reflected in the industry awards and world-class certifications we receive.
We continue to expand the services we offer to customers globally by firmly establishing presence in the Asia Pacific, while continuing our growth in the UK and Continental Europe.
We achieved several BPO & IT outsourcing projects in Kuala Lumpur, Malaysia, China and Singapore with major customers in the private and public sectors.
We extend our capabilities and domain expertise towards delivering an integrated solution of technology and processing, offering the benefit of large scale standard services.
Role : Korean-speaking Accounting Analyst
Perform various activities related to function (AP / AR / LM / GL) assigned to;
Meet and continuously improve upon all client and Xchanging SLAs;
Preparing Korean based accounting reports on daily / weekly / monthly basis;
Clear the assigned workload with high levels of accuracy and within the timeframes set by the customer;
Understand and adhere to quality standards;
Perform quality check on the activities performed by the other analysts and update quality check logs;
Ensure successful completion of knowledge transfer during transition;
Maintain and establish high levels of customer satisfaction and relationship;
Handle escalations and reply to queries raised by clients;
Identification of any risks and compliance issues within the process;
Provide training and floor support for the new analysts in the team;
Assist the team leader in conducting any process trainings and provide feedback on training progress;
Assist the team leader in the preparing / updating process documents;
Identify process improvement opportunities and report the same to the supervisor;
Ensure Compliance to Information security as per ISO 27001;
Assist the team leader in conducting team meetings and team huddles;
Be pro-active and take appropriate actions to achieve desired goals.
Education and Experience :
Should have a degree in Finance
Knowledge of relevant accounting function : Accounts Payable; Accounts Receivable; General Accounting procedures etc.
Knowledge of Korean based Accounting Reports
Knowledge of relevant computer applications
2-3 years of work experience
Fluent Korean speaking.
Should also be able to read and write English fluently.
Personal competencies : The Values
Our corporate culture is built on six pillars;
Speed & Efficiency
We take these values seriously. We live by them. We bring them to life in our customer relationships.
We have a number of vacancies and we welcome applicants and recommendations for this position. Interested applicants please send your updated resume with your expected salary to