Overall Job Purpose
Responsible for recruiting, handle employee relations, payroll, benefits, training within company to achieve the company’s goals.
Also, responsible for the entire operation of a branch from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service.
Establishing and enforcing proper human resource methods, policies and procedures for the company.
To handle entire recruitment process from manpower planning, candidate filtering, interview and job posting.
Prepare offer letter and salary proposal for hired candidates.
Dealing with grievances and implementing disciplinary procedures.
To maintain and manage all the Company’s employee master data.
Responsible for employment pass application for foreign worker.
Perform full spectrum of monthly payroll processing and liaise with relevant government bodies (I.e. EPF, Socso, LHDN and etc)
Process documentation and manage overall administration of the department (leave records, performance evaluation, staff welfare and etc)
Oversee and manager the overall management of outlets and achieve sales, profit and growth objective
Demonstrates desired behaviors for staff including driving sales, handling difficult / complicated sales, cash management, inventory and etc.
Manage the retail team to meet individual shop KPI’s, organize induction and training support in line with company policy and procedures.
Identifying training needs and providing ongoing training opportunities to the team as needed.
Ensure all pricing, signage and displays are always correct.
Responsible for controlling inventory stock levels and reordering as necessary.
Initiative to found problem and actively communicate with outlet to solve the problem.
Project management of new store openings including stock acquisition, shop fit outs and launches in line with pre-agreed budgets.
Manage the distribution of stock between stores to ensure stock remains refreshed.
Preparing regular financial and statistical reports, analysis and presentations.
Regularly branch visit.