Guest Service Agent
Mercure Selangor Selayang
SELANGOR, West Malaysia, Malaysia
1 hari yang lalu

Job Level

National under local employment status (or Foreigner already entitled to be recruited for this role)

Job / National under local employment status (or Foreigner already entitled to be recruited for this role) Fixed-term contract : No Status Full Time Anticipated Start Date 01-07-2019

Skills

Level of Education Secondary professional education Areas of study Hospitality Professional experiences 1 to 2 years Languages essential English

Malay Optional languages Mandarin (Intermediate)

Essential and optional requirements

Key tasks

  • Welcomes guests and takes care of them from their arrival through to departure
  • Contributes to guests' permanent satisfaction by providing high quality services throughout their stay
  • Helps meet the department's quantitative targets through his / her sales efforts
  • Adopts appropriate All Seasons service-oriented behaviours and attitudes, focussing on the brand's guiding principles of Simplicity, Quality, Sociability & Interactivity
  • Mercure and its people

    Hotels with individuality, passion for service and committed to quality and guest satisfaction.

    Join a team of warm and friendly professionals who will share their love for hospitality.

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