Technical Support Specialist
V.NET Computer Services
Kuala Lumpur, Malaysia
1 hari yang lalu

We are looking for someone who wants to be a part of a rapidly-growing company working with the latest open source technologies.

You understand how working with great people makes you better. You want to work for a company that is going somewhere and doing something.

  • V.NET is an established, open source driven company seeking IT & Technical Support Services at all levels. We provide solution and services;
  • software development, consulting, training, and architectural solutions on everything from enterprise systems to mobile applications.

    We work with a diverse clientele that includes SMEs, GLCs and Government Sectors. You will have the opportunity to work with highly regarded open source industry veterans and some of the most well known open source vendors in the industry.

    We are NOT a staffing company. We hire full time and part-time employees.

    We pride ourselves on NOT being a job shop. Our value is our talent; we appreciate your skills, your work, and your achievements. We offers : -

  • Benefits (Employer paid health and dental insurance, medical benefits, performance & project bonus, paid holidays and time off, etc.)
  • Casual office dress code, for onsite engagements business casual attire
  • Conducive working environment with flexible working hour
  • Opportunities to travel nationally and internationally
  • Opportunities to expand your knowledge and be published and syndicated in technical journals
  • Company-issued laptops run on Linux (with other operating systems in VMs if needed)
  • Candidate must be fully authorized to work in Malaysia by the start date
  • Our ideal candidate is local talent and staying nearby to one of our R&D center in UiTM Shah Alam, Serdang, Selangor and has : -

  • Interest in learning and using the latest technologies
  • Ability to interact and develop a rapport with clients
  • Responsibilities : -

  • Oversee and support IT infrastructure : Server, Desktop, Printer, Network, Router, Switches, Application, Email, Website and which include basic installation & configuration
  • Provide first level support by identifying, resolving and escalating the problems to vendor and ensure that the service commitment is meet
  • Provide day to day technical support in maintaining the information system including responsibility for ensuring process and output are complete and error free
  • Perform system and hardware maintenance that includes installation, configuration, upgrading, troubleshooting and monitoring
  • Documentation of procedure, system & network infrastructure
  • Positions : -

  • Intern - 0-1 years of experience (our goal for interns is to work up to a Technical Executive position)
  • Technical Executive - 1-2 years of experience (you still must demonstrate basic competence with the technologies listed below)
  • Technical Engineer - 3-4 years of experience
  • Technical Manager - 8+ years of experience
  • Technologies : -

  • Open Source; Linux or any other UNIX system - Administration.
  • Microsoft Windows and other Microsoft Technology - Administration
  • Computing System; Virtualization, VDI, Radius, Networking & Cabling, DNS, DHCP, TCP / IP and computing hardware components
  • Preferred : -

  • Knowledge in System Engineering - Open Source Technology
  • Knowledge of Internet Security
  • Knowledge in computing system design, assembly and integration
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