Learning & Development Manager Description Your new role To be responsible in developing, implementing and driving key learning agenda across the contact centre operations To manage a team of in-
house trainers and provide sufficient guidance to ensure that the contact centre staffs are able to meet the demands of the business Work closely with the business leaders and HR partners to ensure that global learning initiatives are well-
implemented. Create and maintain staff awareness of operational risk management through training / accreditation Ensure that training consistency is done with constant follow ups amongst trainers of all units Providing the best practices of the industry What you'll need to succeed You would need to have solid experience in the contact centre / retail banking environment and has at least 5-
6 years of experience in Learning & Development. What you'll get in return You would get to work in a regional working environment and work with in a diversifed culture.
Country Malaysia Company Financial Service Company Salary US$20,000 - US$30,000 Working Hours Full-Time Contract Permanent Categories Training & Development Industries null