Customer Service Representative
Brightstar Corp
Petaling Jaya, Selangor, MY
6 hari yang lepas

Job Description

  • To answer all inbound calls with regards to claim processes
  • To perform collection process for claims submission
  • To exceed customers' expectation in terms of customer service & accurate information.
  • Perform security verification for our subscribers.
  • Perform payment collection (if required).
  • Out bound call is necessary for customer survey, follow up cases and ad hoc campaigns.
  • Requirements / Skills

  • Fresh graduate encourage to apply
  • Minimum a diploma level of qualification
  • Candidate must have customer service experiences
  • Must be able to speak & write English / BM
  • Those able to speak mandarin is an added advantage
  • Ability to be able to use Microsoft excel
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