Account Manager (Sales)
foodpanda
Malaysia
17 hari yang lepas

About the job : foodpanda is dedicated to bringing food lovers around the world their favourite meals from curated local restaurants.

Since its creation, the on-demand food delivery service has grown to more than 27,000 partner restaurants in more than 190 cities globally.

We’re all about bringing on the most innovative, passionate and creative folks as we continue to grow in an all hands on deck environment and we are currently looking to hire a Account Manager in our KL office!

Responsibilities :

  • Improve F&B vendors’ performance
  • Develop marketing actions and growth plans for existing F&B vendors
  • Identify, engage, and consult vendors on the benefits of improving their presence in our platform
  • Ensure that processes are followed and bring in new ideas for improvement
  • Negotiate deals and improve terms
  • Drive market growth for both merchant quality and revenue opportunity
  • Constantly work towards improving customer experience
  • Resolving client dissatisfaction and managing client expectations
  • Handle ad hoc projects determined by company direction
  • Requirements

  • 2+ year(s) of proven success in an online marketing environment in a B2B sales organization
  • Prior experience in account management an advantage
  • Excellent communication skills
  • Experience selling over the phone; food and drink merchants a plus
  • Experience in working toward KPI's
  • Demonstrate a high degree of diligence and accountability, with evidence of personal results
  • Comfortable in a competitive environment, with evidence of personal ambition to improve
  • Strong negotiation and consultation skills
  • Captive learner, excited about the opportunity to develop new skills
  • Experience using CRM systems and specific experience with salesforce.com preferred
  • Great team player and able to work independently in fast paced changing environment
  • Being fluent in Chinese is an advantage
  • What we offer :

  • A dynamic and challenging working environment
  • An extra steep learning curve
  • Responsibility from day one in a fast growing and global company
  • A vibrant and international team with diverse backgrounds
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