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Enter your email to apply Requisition ID : SHA001140
MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products.
The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-
year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
MSD’s Financial division helps plan and analyze the resources that allow us to continue advancing medical innovation around the world.
This team of attentive, exacting individuals prepares and organizes financial assets in order to drive MSD’s momentum towards providing the world with an evolving, diversified portfolio of prescription medicines, vaccines, and animal health products that fuel global wellness.
MSD Regional Delivery Centers (RDC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes.
The RDC APAC, Malaysia will be responsible for the execution and delivery of a broad range of financial services and processes across MSD business divisions and markets for the APAC region.
The Operational Excellence Senior Specialist will assist in the creation of standardized frameworks for continuous improvement, customer relationship management, project management, and key performance metric development across all the different departments within the Business Services Center.
This position will work in alignment with the Global Process Owners and Finance IT leaders, and its Operational excellence pears in the other business service centers within MSD.
innovation and value add business support.
This role supports the Operational Excellence team to drive process improvements and implement best practices within the Internal Controls & Compliance framework.
Primary responsibilities for this position include, but are not limited to, the following :
Support Managing of Project Portfolio and Coordinate future transitions to the BSC
Strategic Finance Project Management
Support systems implementations / automation projects
Drive process improvement and new initiatives to comply with the Corporate Internal Controls
Support development and execution of Key Performance Indicators and Service Level Agreements to
manage the operation effectively and in line with stakeholder’s expectations.
Perform Six Sigma or Lean analysis and other problem solving activities to identify effective process improvements and resolution for any identified problem.
Support design and implement process improvement and project management training programs
Support development and deployment of customer relationship management strategy and service
culture, through definition of the cultural, process, systems, and communication methodologies.
Coordinate with stakeholders in order to define objectives, align expectations and ensure an end to end approach to process change and improvements.
Support definition of strategies to achieve objectives and goals while effectively managing service
Support documentation of controls key and non- key enabling completeness of Controls environment to both MSD country and market leadership
Develop a good understanding of the overall Finance organization and broader MSD business in the APAC region
Support the execution of the vision and strategy of Controls from a systems, process, policy, and procedures perspective.
Demonstrate knowledge of Internal Control environment, operational controls documentation and adhering to compliance requirements.
Understand the functionality, interfaces, and interdependencies of MSD’s financial processes and systems; ensure the existence of adequate internal controls
Support Controls across multiple stakeholders including Market Controllers, RDC staff, Process Stewards and MCAAS. Support adoption global practices to operate in an efficient and cost effective manner and achieve ongoing operational efficiency targets
Share best practices across the markets and BSC center
Actively participate in Regional / Global Continuous Improvement / Project Management meetings in order to stay abreast for new practices and maintain continuity over the hits resolution
Support the regional control alignment and the standardization over the Process towers
Ensure the awareness of internal controls across the BSC center, reinforce the knowledge in order to improve the control and strengthen quality
Coordinate and manage the process of accessing systems in the BSC areas
Manage Ad-Hoc Requirements
Support the BSC cross functionally :
Mentoring and coaching
Foster collaboration and proactive problem solving
Education and Experience :
Technical Skills Requirements :
Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.
At MSD, we’re inventing for life.
Search Firm Representatives Please Read Carefully :
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No fee will be paid in the event the candidate is hired by MSD as a result of the referral or through other means.